OUR CLIENTS SAY
Nila was fantastic while testing my eyes. She was very accommodating for my needs.
The practice looks clean and professional while still having that homely feel. A great balance!
Super service. Optician nila takes her time and explains in detail about your eyes. She is very professional and thorough. A very happy customer.
A first class personal service. Modern equipment and staff that are friendly and actually care about their patients have kept me as a customer for many years.
Lovely family run business great with children made our visit their feel like a family day out.
Nila and her staff are extremely thorough and professional, but also so friendly and welcoming. I have been a patient for 30 years and drive 2 hours for appointments but wouldn't consider going anywhere else.
Excellent quality in both products and services. Would highly recommend it.
Nila has been my optician for nearly 30 years. Cranford Opticians is a friendly, approachable practice, where I always feel that I am getting a personal bespoke and special treatment.
She has kept good care of my eyes for a long-time..... wouldn't use anybody else
My visit to Cranford Opticians was very pleasant due to the welcoming and accommodating staff who helped me pick the perfect frames that really suited my face (according to my friends!). The initial test was quick and easy which meant I had lots of time to browse through the frame selection. I was really impressed by the range of frames as they had many designer frames to choose from. I would definitely recommend to anyone in need of a new pair of glasses.
I have been using Cranford Opticians for many years for my contact lens checks.
Nila always gives thoroughly professional sight tests, and eye health checks with good advice on eye care.
Their service is friendly and unhurried with the care of the patient first and doesn’t seem to be profit-driven.
I have been wearing glasses for 50 years. Usually, I buy from the main high street brands. On this occasion, I tried Cranford Options for the first time. I bought 2 pairs and I was so surprised with my glasses because normally it takes about 2 weeks to get used to the new lens. With these glasses, they were so comfortable and easy on my eyes immediately. They were much cheaper than the big High Street brands and I also received a follow-up call to check if I was happy with my new glasses. I will always use Cranford Opticians from now on. I know that I will always have a great experience here. Thank you Cranford Opticians.
My 13 years old son and I were both due to have an eye test and during the Easter school holidays, we booked at Cranford Opticians.
Shivani was very thorough from the initial phone consultation, during which she asked several important questions about my and my son's health and vision.
Then, she followed up with instructions on how to get to the practice and about the parking options nearby.
Covid-safety in the practice was very careful, patients could only access by appointment and safety distances were held at all times.
The staff was extremely knowledgeable and the customer service was excellent all through the visit.
We will definitely come back for our next check-ups and when we need to buy contact lenses, prescriptions and sunglasses.
Silvia Del Corso
I have been a spectacle wearer for 30 plus years, and have been through half a dozen opticians and many pairs of specs… but I have never before had the great service that I have come to expect from Nila and her team at Cranford Opticians! Just brilliant, they make you comfortable and relaxed from the start, tests are very thorough and explained all the way through, and great choice of frames. And of course, any aftercare needed? no problem…I'm a photographer, so my vision is my livelihood, literally, and I would not now trust it with anyone else.
I had been referred by a friend to Cranford Opticians but despite this, my expectations were surpassed...Good, friendly, professional service. Sensible advice and a smile to boot!! Highly recommend!!
Ideally located near the Heathrow airport in the London Borough of Hounslow, Cranford Opticians can be easily reached from Twickenham, Feltham, Richmond , Teddington, Whitton, Hayes, Heston, Harlington, Southall, Staines, Ashford, Stanwell, Sunbury and many other areas in London and Surrey.